Senior Product Manager

Overview Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In the age of AI, Microsoft Security empowers defenders with unified Microsoft Security products and platforms and new AI-driven solutions to help customers protect their organizations at machine speed. Microsoft Defender Experts (DEX) is Microsoft's premier Managed Detection & Response (MDR) service, providing 24/7 protection for customers.

Responsibilities Customer Focus & Problem Solving: Engage deeply with internal and external customers to understand security operations tools and processes, identify unmet needs, and drive innovative integrations that deliver measurable customer value. · Product Strategy, Definition & Roadmap: Own the end-to-end product strategy and roadmap for MDR capabilities; identify gaps and opportunities; define and prioritize requirements as clear customer scenarios, backlog items, and success metrics (OKRs). · Technical & Security Excellence: Ground solutions in strong technical and security fundamentals by partnering with engineering to drive automation and advanced AI. Apply deep SOC operations expertise and threat-landscape awareness to deliver effective detection, response, and resilience. Data-Driven Decision Making: Define, instrument, and track KPIs across the DEX service. Leverage analytics and telemetry to generate insights, guide prioritization, and drive continuous improvements. ·Cross-Team Collaboration: Identify broad security challenges and lead cross-team solutions with partner teams across Microsoft Security. Build inclusive, high-trust partnerships. · Operational Excellence & Execution: Partner with engineering to establish disciplined execution rhythms, accurate planning, and scalable operational processes. · Evangelization and amplification: Represent the product and service in executive reviews, customer briefings, and internal and external forums.