Senior Relationship Manager - Commercial Banking

Job Requirements Role/ Job Title: Senior Relationship Manager-Commercial Banking

Business: Wholesale Banking

Function/ Department: Commercial Banking

Job Purpose

'Own end‑to‑end acquisition and relationship management of mid‑corporate clients to deliver sustainable revenue and book growth across assets and liabilities, with a strong focus on new‑to‑bank (NTB) acquisition and activation and on cross‑sell of transaction banking products e.g., Cash Management Services (CMS), Trade Services—and treasury/FX solutions, while maintaining portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through cross‑functional collaboration

Roles & Responsibilities

'1. Business Development: o Acquire new mid-corporate clients and onboard them successfully o Achieve targets for fund-based and non-fund-based products, such as working capital loans, term loans, and trade finance o Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.

2. Revenue Generation: o Meet income targets from interest and fee-based products for both assets and liabilities o Focus on increasing wallet share by offering customized solutions to clients

3. Client Relationship Management: o Build and maintain strong relationships with key decision-makers in client organizations o Ensure high client satisfaction scores through regular engagement and prompt issue resolution