Senior Sales Development Representative

ROLE GOAL

1) Generate high-quality enterprise opportunities within a named set of North American (primarily US) strategic accounts. 2) Success is measured by opportunity quality and progression, not just volume of activity/meetings.

Location - Remote (5:30 PM - 2:30 AM IST)

Role - Full-time

Core responsibilities

1) Outbound prospecting into named enterprise accounts via phone (heavy), email, LinkedIn. 2) Do account research and identify business triggers to personalize outreach with a credible “why now.” 3) Map and engage multiple stakeholders (CX/Customer Service, Operations, Finance, Procurement, Technology). 4) Run strong first calls with senior buyers: uncover pain, business impact, urgency, and next steps. 5) Handle objections and move conversations forward confidently. 6) Work leads from marketing/ABM campaigns, webinars, events and convert engagement into qualified opportunities. 7) Book well-qualified meetings for Business Development Executives and ensure a clean handoff:

• Strong CRM notes (context, stakeholders, needs, next step)
• Join initial call to support handover

8) Keep CRM hygiene high and share market feedback to improve targeting/messaging. 9) (US/Canada version) Support industry events and follow-up; travel as needed.

Must-have experience

1) 4+ years of quota-carrying outbound SDR/inside sales/new business prospecting.