Senior Specialist - Architecture

Job Description

The Senior Platform Architect is an advisory role responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes The Senior Platform Architect ensures customers use leading practices around instance strategy technical governance core data integrations and the health of the platform This is a consultative role focused on guiding ServiceNow partner and customer employees on the engagement team to provide a solution on an architecture designed for longterm success

You will work with the customer across executive platform owner enterprise architects and development teams during the selling structuring and implementation of solutions

Be an architectural advisor across multiple engagements to guide customers partners and internal team members to provide successful customer solutions

Provide a variety of architectural knowledge across multiple workflows

Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision

Translate goals to outcomes into a customer roadmap

Translate business information and technical requirements into an architectural blueprint to achieve complex goals

Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard integrated with the customers core applications