HCLTech
IT Services & IT-BPM
Senior Specialist
- Location IN
- Experience ~5-10 yrs
- Job type Full-time
- Posted 18 Oct 2026
You will be taken to HCLTech’s own careers page to apply. Job ID 1365215255.
Job description
Job Summary
To be responsible for managing and controlling processes within delivery operations, ensuring accuracy, efficiency, and adherence to company standards, while supporting the overall functionality of non-voice operations.
Key Responsibilities
1. Identify Erroneous, Inaccurate, And Inefficient Outputs/Processes, Communicate These To Leadership, And Participate In Problem Resolution.
2. Implement And Maintain Company Safeguards To Protect Confidential Client Information.
3. To Review & Resolve Discrepancy And Troubleshoot & Support Call Floor Production Output.
4. To Support In Carrying Out Floor Operations Specific To Their Functions
Skill Requirements
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Other Requirements
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