Senior Specialist - Package Implementation
- Location Bengaluru
- Experience 12-16 yrs
- Job type Full-time
- Posted 9 Oct 2026 (first seen)
You will be taken to LTIMindtree’s own careers page to apply. Job ID 1483165.
Job description
12-16 years of experience in ITSM specifically supporting the ServiceNow processes
Playing an architect role
Should be able interact with buisness and get the requirements
Should be able to understand the agile connvept and segregate the stories according to releases
Good knowledge on Servicenow modules
Configuration and enhancements on the ServiceNow ITSM module
Support existing and build new interfaces and have a good understanding of available integrations with 3rd party tools
Expertise with scripting languages such as JavaScript and Angular JS
Web service proficiency REST SOAP as well as XML and JSON knowledge
Ability to talk to business to understand requirements provide options and set right expectations on delivery
Excellent written and oral communication skills
Good to have
Experience successfully implementing the ServiceNow ITSM modules platform and processes leveraging the ITSM framework
ServiceNow System Administrator Certification ITSM Implementation
Experience performing continuous improvement initiatives for processes and services
Experience with ServiceNow Workplace Safety apps implementation