Senior Specialist - Package Implementation

ServiceNow Custom Application Development Lead

Description ServiceNow Custom Application Development Lead will be responsible to design develop and articulate solutions for custom applications development requirements to satisfy business needs using best practices This includes development and maintenance of various components technical documentation and implementation guides Custom App development Lead will be responsible for best practices guidance and support across implementations He she will work with team to develop enhance custom application features and capabilities

Role Responsibilities

Implement standardization and best practice for ServiceNow custom application development implementation Design and develop custom applications and feature to satisfy business needs Design and Develop Flows Flow designer for custom applications and features Design and develop queries reports and dashboards Design and develop custom Workspace Develop Inbound Email Actions Develop and manage integrations in ServiceNow utilizing ServiceNow table APIs scripted Web Services and custom REST APIs Create and configure Business Rules UI Policies UI Actions Client Scripts SLAs Notifications and ACLs including advanced scripting of each Import data into ServiceNow utilizing Scheduled Jobs Flows Import Sets and Transform maps Enforce coding standards and convention across the development teams Assist in defining developing and implementing standards and best practices for maintaining the health performance and scalability of the custom app Implement prototyping and accelerating time from design to deployment Provide technical guidance in custom app development design and solution Work with customer team members to capture business requirements and translate them into appropriate technical solutions Define and review configuration and coding standards Proactive responsive and focused on anticipating future requirements and or issues Drive timely closure for issues requests amongst team members Develop clear and concise technical process user manual documentation Strong collaboration with stakeholders including internal customers stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions Must have experience in end to end implementation of ServiceNow Instance Upgrade