LTM Ltd
Senior Specialist - Package Implementation
- Location Bangalore
- Experience 8-12 yrs
- Job type Full-time
- Posted 12 Oct 2026 (first seen)
You will be taken to LTM Ltd’s own careers page to apply. Job ID 1492065.
Job description
- Senior Engineer will assist in the configuration development support of the ITSM platform through out of the box Fresh Service solutions and customization based on the business requirements
- As High level Engineer will work with team to implement and deliver applications in a fast paced agile project environment
- In addition the High level Engineer will participate in designing meeting and consulting with business clients to refine test and debug programs to meet business needs
- Primary skills: Rest APIs SOAP integration ITSM INC Problem Change Service Management CMDB
- Customizing ITSM applications and facilitating rollout of new applications and modules and configuring Application UI and Configure Workflow
- Interacting with clients and participating in client and Business discussions for requirements gathering and planning
- Performing onsite design and Functional review before delivering the modules
- Participating in discussions with Business Analysts and designing the FDD Functional Design Documents
- Configuring and customizing the system to support business process and functionality
- Collaborating effectively with other ITSM administrators to develop solutions and handle general updates and configurations changes and or requests