Senior System Engineer

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Disclaimer

Finastra has signed an agreement to sell its Universal Banking business to Pollen Street Capital, with completion expected end 2026 / early 2027, subject to consultation and customary closing conditions. Upon completion, this role is expected to transition to the standalone Universal Banking business, creating opportunities to support its future growth and success. Introduction The Universal Banking Finastra Cloud is supported by a global cloud infrastructure leveraging Microsoft Azure technologies, system integrators and solution partners delivering Finastra Universal Banking solutions intended for the highest level of security, performance and operating excellence. Application Techincal Operations group will be resposible for monitoring and administrating end-to-end Cloud Core Banking solution for multiple customers around the world, esuring Infrastructur & Application monitoring, implementing planned activities to upgrade the applications working collaboratively with multiple technical groups from Product, DevOps, Global Services and Customer Support. Responsibilities As a Senior System Engineer for Cloud, your key responsibilities will include: · Infrastructure Management: Deploy and manage Azure Virtual Machines (Linux RHEL 8.x, 9.X) and PaaS services (storage accounts, key vaults, Azure Web App, ADF, Azure SQL databases) using DevOps pipelines. · AKS and Container Operations: Implement, configure, operate, monitor, troubleshoot, and maintain containerized applications and Azure Kubernetes Service (AKS) environments, ensuring security, reliability, scalability, and operational readiness. · Application Operations: Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions via Azure DevOps pipelines. · Incident and Event Management: Investigate and troubleshoot technical issues and incidents in live or implementation client environments, ensuring timely resolution and adherence to SLAs. · Integration Management: Configure and maintain integrations of the Core Banking solution. · Automation: Develop and maintain scripts for operational task automation. · Access Management: Administer access management using Finastra Corporate Access Management tools. · Service Reviews: Participate in periodic service reviews, providing updates and recommendations for improvements. · Knowledge Management: Create, review, and update knowledge-based articles in the Application Operations repository. · Proactive Monitoring: Collect and evaluate application performance metrics, providing feedback to Product & QA teams. · Innovation and Improvement: Drive innovation by adopting new cloud monitoring technologies and identifying operational tasks for monitoring and automating self-healing. · Collaboration: Work closely with Universal Banking business units to enhance monitoring practices and service improvements.