Senior Systems Operations Analyst

This role exists as part of Nasdaq Trade Surveillance Operations Team, to join the Bangalore Technology center. NTS is a web browser based SAAS application powering Surveillance and compliance for over 170+ market participants across over 200+ markets primarily focused on broker trade compliance. You will be part of global team working closely with teams from Sydney, London, and Toronto.

As a Senior analyst, your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries.

• Linux System administration tasks and Linux based troubleshooting.
• L2/L3 technical support. Troubleshooting and RCA of ALL processing issues.
• Proactively supervise and resolves the production environment issues with the use of Zabbix as a monitoring tool.
• Perform BAU activities Which includes:
• System supervising to ensure availability of all services, server resources.
• Log monitoring to review system and application logs and verify completion of scheduled jobs.
• Resolution of Incidents and Service Requests following SLAs and ITIL Incident Management Processes.
• Performing Application Deployments using puppet, Gitlab and bit bucket as per Change Management Processes.
• Develop and integrate process automation tools using Bash/Python.

We expect you to have: (Minimum Qualifications)

• Strong background in Linux/Unix Environment. 3-5 Years.