Senior Technical Specialist
- Location IN
- Experience ~5-10 yrs
- Job type Full-time
- Posted 13 Oct 2026
You will be taken to HCLTech’s own careers page to apply. Job ID 1371790855.
Job description
Job Summary
Data Science Skills & Work Order Details
Skills required: Experience with Google ADK is an important requirement for this role; however, we are seeking a broader skill set that includes applied machine learning, large language models (LLMs), agentic AI, prompt engineering, experimentation, model evaluation, and the practical delivery of AI solutions into production environments.
Scope Summary
Design, build and operationalise a fully automated Best Claim Handler (BCH) decisioning capability within the Claims Automation project that consumes claim assessment outputs, applies routing and assignment logic, and returns the best claim handling recommendation to ensure claims are allocated to the most appropriate claim handler, specialist team or processing route.
The solution must
- Consume fraud propensity scores, iapv outcomes, claim authentication outputs and claim attributes required for routing decisions.
- Apply business rules and AI-driven decisioning logic to determine the routing recommendation.
- Generate routing decisions in near real time to support FNOL and downstream claims handling processes.
- Support assignment to claim handlers, specialist teams and straight-through processing pathways.
