Johnson Controls
Service Now Jr. Admin
- Location Bangalore-Karnataka-India
- Experience 4-6 yrs
- Job type Full-time
- Posted 13 Oct 2026
- Qualification Bachelor's
You will be taken to Johnson Controls’s own careers page to apply. Job ID WD30280414.
Job description
Job Title: ServiceNow Senior Administrator About the Role We are looking for a ServiceNow Senior Administrator to manage the day‑to‑day health, stability, and configuration of our ServiceNow platform. This role requires strong hands‑on experience with ITSM and ITAM, solid understanding of platform architecture, and the ability to support enhancements, troubleshoot issues, and guide junior team members. You will work closely with developers, process owners, and platform stakeholders to ensure the system runs smoothly and follows best practices. Key Responsibilities
- Oversee daily administration of the ServiceNow platform, including user management, roles, groups, and access controls.
- Maintain and improve core modules such as ITSM and CMDB; experience with ITAM, ITOM, HRSD, or SecOps is a plus.
- Configure and manage forms, fields, lists, UI policies, UI actions, and basic workflow or Flow Designer logic.
- Support platform upgrades, patches, regression testing, and general maintenance activities.
- Monitor data quality across key tables, including CMDB, ITSM, SAM/HAM, and ITOM‑related records.
