Service Owner

As a Service Owner is responsible for Nokia corporate IT Network services contract management and expense management worldwide. This includes but not limited to conducting Network Hardware related RFP/RFQ; managing invoices to ensure accuracy, managing disputes due to inaccurate/mischarges, failing SLA; GR booking, PO management and Latest Estimates/outlook estimates.

• As a Service Owner is responsible for Nokia corporate IT Network services contract management and expense management worldwide. This includes but not limited to conducting Network Hardware related RFP/RFQ; managing invoices to ensure accuracy, managing disputes due to inaccurate/mischarges, failing SLA; GR booking, PO management and Latest Estimates/outlook estimates.
• Prepare and Manage E2E Network Hardware related RFP/RFQ/RFI, First level initial pricing negotiation and Manage contract term timelines
• AMC renewals with Network Hardware OEMs or Third parties, Cost comparison analysis with OEM/Third party quotes for AMC and Regular tracking of AMC contract expiry and timely renewals
• Vendor Contracts regular update in SNOW Database along with updated contact matrix, if any Comparison of AMC data with End of Service Life equipment,Receive and validate supplier invoice, Reconcile invoice against inventory, contract, pricing, Identify billing error, Incorrect charge, determine supplier credits
• Request and drive dispute, credit, discount management,Provider service delivery performance and SLA, and