Fresenius Medical Care India
ServiceNow Business Analyst
- Location Bangalore KA, IND
- Experience ~1-4 yrs
- Job type Full-time
- Posted 8 Oct 2026
You will be taken to the employer’s own careers page to apply.
Job details
- Job ID
- R0261024
Job description
Job Summary: We are seeking a skilled ServiceNow Business Analyst to join our dynamic team. This role will be instrumental in bridging the gap between business needs and IT solutions, ensuring the successful implementation and optimization of ServiceNow solutions. The ideal candidate will be responsible for gathering requirements, analyzing business processes, and facilitating agile development methodologies to drive efficiency and automation.
Key Responsibilities
- Serve as a Business Analyst for agile development teams, leading sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Collaborate with business leaders, process owners, and IT teams to gather and analyze requirements for ServiceNow implementations.
- Conduct workshops and stakeholder interviews to understand pain points, business challenges, and optimization opportunities.
- Act as a liaison between business teams and IT, ensuring that ServiceNow solutions align with organizational objectives.
- Facilitate User Acceptance Testing (UAT) activities, gathering feedback to validate system functionality.
- Provide technical guidance and mentorship to developers and ServiceNow administrators.
- Stay updated on ServiceNow best practices and industry trends, particularly in Health & Safety compliance.
- Analyze existing business processes and identify areas for automation and optimization using ServiceNow capabilities.