SMB Growth Manager - Amazon Shipping, IN Amazon Shipping

Are you interested in building a new, emerging business which caters to the booming ecommerce market in India and worldwide? Amazon Shipping India is looking for a dynamic and results-driven SMB Growth Manager to lead volume and revenue growth within the Small and Medium Business (SMB) segment. This role sits at the intersection of sales / account management and building scalable product / program solutions — and is critical to scaling our long-tail shipper base and deepening wallet share across the cohort.

The ideal candidate is a self-starter who thrives in a fast-paced environment, is comfortable with ambiguity, and has a strong bias for action. You will own end-to-end shipper lifecycle management — from onboarding new customers to driving long-term retention and revenue growth.

Key job responsibilities Key responsibilities: 1. Volume & Revenue Growth

• Own and drive volume and revenue targets for the SMB shipper segment
• Identify growth levers across the funnel — new shipper activation, retention, and upsell — and execute initiatives to improve conversion at each stage
• Develop and implement strategies to increase share of wallet among existing SMB shippers
• Collaborate with marketing and product teams to design campaigns, product and offers that drive shipment growth

2. Account Management

• Lead a team of Account Managers and track performance, identify risks, and unlock growth opportunities