Software Development Engineer, Amazon Fulfillment Technology (AFT), Platform Engineering and Services

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon — magically turning your click of a button into packages at your door. Within AFT, the Labor Insights team builds and operates the platform that tracks on associate labor performance across Amazon's entire global warehouse network. Labor Insights' suite of 18+ services supports ~1 million associates and 70,000+ daily portal users across 9,800+ facilities and 10 business lines — ingesting over 19 billion labor events annually to produce the real-time productivity reports that warehouse managers rely on to run their operations every day. We leverage AWS technologies, stream processing, and AI/ML to build distributed, highly available systems that operate at massive scale.

Are you ready for a challenge? As a Software Development Engineer on the Labor Insights team, you will build the next generation of Amazon's labor management platform — designing systems that ingest billions of labor events from warehouse floor tools and time clock systems, aggregate them through multi-stage pipelines, and serve real-time productivity reports to operations managers across the globe. You will own design and development of distributed systems that refresh reports every 10–15 minutes across 3 global regions while maintaining 99.9% availability. You will contribute to a wide range of projects — from event processing pipelines and aggregation engines to reporting APIs, modern React-based portals, and AI-powered configuration tools. Most excitingly, you will help drive refresh of the existing tool, an AI-first greenfield initiative to rebuild the platform from the ground up using modern stream-based architecture, eliminating a decade of technical debt and delivering near real-time metrics. You will be involved in all aspects of the software development cycle including scoping, design, implementation, testing, and delivery. A commitment to teamwork, hustle, and strong communication skills are absolute requirements. Creating reliable, scalable, and high-performance services requires exceptional technical expertise. If you have that expertise, are customer-centric, and motivated about building systems that operate at global scale, then we want to talk to you!