Software Engineer II

What this Job Entails

The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. They will also develop software and tools in support of design, infrastructure and technology platforms.

Scope

• Applies company policies and procedures to resolve a variety of issues

• Works on problems of moderate scope

• Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities

• Provide administration, development, and application support for end users

• Participate in the design, develop, code, test and debug system software

• Review code and design software

• Participate in configuring and integrating third-party software components and technologies

• Engage in performing root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments

• Address and resolve software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility