Specialist Business Operations Analyst

Key Responsibilities

Administrative Functions

• Oversee daily administrative operations and ensure smooth execution of tasks, including the coordination of division events and related logistics.

• Coordinate with various departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.

• Coordinate with the Transport Office and helpdesk to address employee requests, resolve service issues, and support day-to-day workplace operations.
• Manage employee coordination and procurement activities, including purchase requests, order tracking, and follow-up with relevant stakeholders.

Metrics Management

• Develop and implement systems to track and report key performance metrics, including recurring reports and dashboards.
• Analyze data using Microsoft Excel, including pivot tables, to identify trends, insights, and areas for improvement.
• Prepare detailed reports and Microsoft PowerPoint presentations for leadership.