Sr Production Support Analyst

Docebo Administrator – Technical Steward

About Our Team:- Digital Business Solutions (DBS) delivers innovation and solves customer and business problems by leveraging the power of technology, data, and — increasingly — AI. Within DBS, the Sales Technology team owns and supports the global sales platform ecosystem — including our core Salesforce platform, Docebo (LMS), Gainsight, Oracle Sales Cloud, Monday.com, and adjacent applications — serving more than 2,000 users worldwide. We partner with sales, sales enablement, L&D, and business stakeholders to keep these platforms reliable, well governed, and continuously improving, so that our sales teams have the tools, training, and data they need to perform and grow.

About the Role:- The Docebo Administrator / Technical Steward will serve as the primary technical expert responsible for managing, configuring, and optimizing Docebo within our sales tech ecosystem. This role involves overseeing integrations with Salesforce, HR, and other enterprise applications, ensuring content and data integrity, and supporting learner and sales enablement adoption across our global sales teams. The ideal candidate will possess a strong technical background in Docebo (or similar application), along with strategic and stakeholder engagement skills to maximize platform value.

Responsibilities:- Technical Operations & Support

• Provide day-to-day technical administration and operational support for Docebo, including monitoring, troubleshooting and approved technical configuration changes.
• Support Business administrators and Power Users with technical issues, testing and platform improvements.