You will be taken to Blue Yonder’s own careers page to apply. Job ID 262364.
Job description
Scope
Deliver flawless application support to BY customers by resolving complex solution issues.
Drive resolution of escalated and complex solution issues in collaboration with multiple BY and customer stakeholders.
Deepen competency on end-to-end solution architecture and relevant SaaS tools OR business processes and industry domain.
Own customer solution and enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption, and adoption of the service.
Our current technical environment
Demonstrates strong technical expertise as required to support concerned solution, for e.g.,
DBMS (ex: SQL, Oracle) for application support; writing, reviewing, and improving queries, procedures etc.
Explore opportunities
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Person who can communicate flawless with Customer and other stakeholders.
Possess Strong Techno-Functional Expertise
Tech Savvy able to adapt to any technology faster.
Basic understanding of APIs, integrations, or EDI concepts preferred.
Experience with varied tools such as AppD & Splunk, SNOW
Good Team Player.
This role operates within a 24x7 shift-based support model.
Associates in rotational shifts (including early/late shifts as applicable) is required.
Participation in weekend on-call rotations and high-severity incident support outside standard business hours is mandatory.
Availability during critical production outages and major incidents is expected to ensure service continuity.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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