Staff Software Engineer (SRE) - Business Intelligence

Business Intelligence today spans a portfolio of Tier 1 and Tier 2 assets whose reliability, resiliency, and cost posture are owned ad hoc across individual app teams. We're hiring a dedicated SRE to be the single accountable owner for the health, availability, and operational excellence of these assets end-to-end — closing the gap between 'best effort' reliability and a proven, tested, continuously improving one. This role sits horizontally across all BI scrum teams, partners tightly with our DBA, and is expected to build the automation and self-serve tooling that reduces the manual toil currently driving our incidents.

Responsibilities Reliability Ownership

• Serve as the single accountable owner for the health, availability, and completeness of all Tier 1/Tier 2 BI assets, replacing today's diffused, ad hoc ownership across app teams.
• Keep asset health and resiliency practices current as CI/CD evolves — progressive rollouts, canary deployments, and failure mode and effects analysis (FMEA).
• Partner closely with the DBA to ensure system health is covered end to end (app layer + data layer), not siloed.

Incident Readiness

• Design and run mock incidents / game days across BI assets to surface gaps proactively, before they become customer-facing.
• Own disaster recovery (DR) for every asset in the BI org: plan it, test it on a recurring cadence, and produce evidence it actually works (not theoretical DR).
• Build automation that removes manual, error-prone operational steps — the primary source of today's incidents and customer impact.