Std- Customer Support Manager
- Location Kolkata, IN
- Experience 3-7 yrs
- Job type Full-time
- Posted 7 Oct 2026
- Qualification Master's (Engineering) / Bachelor's (Engineering)
You will be taken to Tata Motors Passenger Vehicles Ltd.’s own careers page to apply. Job ID 925871301.
Job description
Position Summary with Job Responsibilities
Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
Education
B.Tech/M.Tech (Mechanical) in Automobile or Electrical
Work Experience
7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Leading Change - Recognizing the need for change, initiating and adapting to change Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Motivating Self and Others - Inspiring teams and individuals Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Functional Competencies
Knowledge of Automobiles Strong analytical and Problem solving skills Interpersonal Skill
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