Tableau Admin

Administer and support Tableau Server and Tableau Cloud environments. Manage sites, projects, users, groups, roles, and permissions. Configure and maintain Tableau Server infrastructure, including Tableau Services Manager (TSM), gateways, and related components. Monitor platform performance, Backgrounder jobs, extract refreshes, capacity, and resource utilization. Manage Tableau upgrades, patches, backups, restores, and platform maintenance activities. Support Development, Test, and Production environments, including deployment and release processes. Administer user access, workspaces/projects, capacity, and platform security. Configure and support SSO integration, authentication, security controls, and audit logging. Set up and troubleshoot gateways, data source connectivity, and related integration issues. Optimize extract refresh schedules, concurrency, workload distribution, and resource utilization. Implement and enforce BI governance, content certification, access reviews, audit requirements, and compliance standards. Drive platform standardization and content rationalization to improve operational efficiency. Provide L2/L3 production support, including troubleshooting and Root Cause Analysis (RCA). Troubleshoot platform and reporting failures and coordinate with Tableau Support or other relevant teams when required. Handle ticket-based operations, including incidents, service requests, changes, releases, and problem management within defined SLAs. Follow established MIM processes and support Major Incident Management activities when required. Collaborate with infrastructure, security, database, application, and business teams to resolve platform-related issues.