Team Member HR Ops

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas Supporting Actions

HRMS Data Management

• Maintain and update HRMS (Poornata) master data including designations, departments, and other organizational elements.
• Coordinate with relevant teams to ensure accurate configuration and optimization of HRMS modules.
• Ensure timely and accurate data movements and system updates.

Mobility Management

• Manage end-to-end employee mobility processes including issuance of transfer letters and inter-business transfers.
• Initiate and execute system actions related to mobility in coordination with HRMS.

Confirmation Module Management

• Oversee the confirmation process for employees including timely issuance of confirmation letters.
• Ensure salary revision updates are accurately reflected in the system post-confirmation.

Leave Module Management

• Administer and maintain the leave management module ensuring accurate leave balances and policy adherence.
• Coordinate with employees and HRBPs for leave-related queries and updates.

Position Management

• Manage the organization’s position framework including creation, tagging, and maintenance of positions in HRMS.
• Ensure alignment of position data with organizational structure and workforce planning.

Q2T Helpdesk (Quest 2 Travel)

• Act as the single point of contact for all Q2T-related queries including travel requisitions, reimbursements, and technical issues.
• Create new Q2T IDs and manage deactivation for exit employees.
• Resolve grievances and ensure timely support to employees and stakeholders.

HR Operations