Tata Teleservices
Team Member-MCPE
- Location Pune, Maharashtra, India
- Experience 3+ yrs
- Job type Full-time
- Posted 13 Oct 2026
- Qualification Bachelor's (Engineering)
You will be taken to Tata Teleservices’s own careers page to apply. Job ID 2545.
Job description
Position Summary Responsible for 24x7 proactive monitoring, service assurance, service delivery, configuration and troubleshooting of Customer Premise Equipment (CPE) and managed network services. The role includes network monitoring, alarm management, ticket surveillance, firewall and router administration, customer support, incident resolution, automation, and continuous service improvement. Key Responsibilities
- Perform proactive monitoring of CPE devices, routers, firewalls, switches and managed network infrastructure.
- Monitor alerts, alarms, trouble tickets and automated service requests while ensuring SLA compliance.
- Configure, administer and troubleshoot routers, firewalls, VPN, WAN and customer edge devices.
- Manage CPE lifecycle, service provisioning and customer support activities.
- Monitor and support DDoS mitigation and security services.
- Execute dunning activities including temporary barring and unbarring of services.
