Technical Specialist

Job Summary

Production Support – Support Analyst

• Fantastic opportunity to utilise your extensive support analyst skills and experience

• Fast paced and challenging environment

• Temporary full-time position with a worldwide insurer (12 months back-fill for a colleague going on maternity leave)

Allianz Australia Limited, a wholly owned subsidiary of the Allianz Group, is one of the world’s leading insurance and financial service organisations. You will work in a dynamic and innovative team environment with opportunities to grow your career. You will be able to utilise your analyst and leadership skills to meet customer requirements, as you provide support and maintenance for several business-critical web applications.

Your responsibilities will include

Issue Investigation

• Provide end-to-end ownership, from analysis and diagnosis through to resolution.

• Identify and offer alternative solutions ‎to problems if/where necessary.

• Ensure timely responses and updates to interested parties.

Stakeholder Management

• Manage a product backlog of incidents and work orders.