Technical Support Analyst - Endpoint Services

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Technical Support Analyst to join our ever-evolving Endpoint Services team and help shape the future of global commerce.

What you'll own

• Provide end-user technical support for desktop, laptop, mobile, peripheral, and collaboration technologies across a global enterprise environment.
• Deliver exceptional customer service by troubleshooting and resolving hardware, software, operating system, and connectivity issues within established service level expectations.
• Support endpoint lifecycle activities including device provisioning, deployment, upgrades, asset management, and retirement processes.
• Participate in technology refresh initiatives, operating system migrations, and workplace technology transformation projects.
• Collaborate with internal technology teams, vendors, and business stakeholders to maintain a secure, reliable, and productive computing environment.