Technical Support Engineer
- Location India, Bangalore
- Experience 2+ yrs
- Job type Full-time
- Posted 5 Oct 2026
- Qualification Bachelor's
You will be taken to DigiCert’s own careers page to apply. Job ID 8857865002.
Job description
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
DigiCert is looking for a detail-oriented, energetic Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the DigiCert software. The ideal candidate will have a passion for and a commitment to providing customers with a world class support experience during the US time shift.
The Tech Support Engineer will be responsible for providing support via phone and email to DigiCert US based customers to support the DigiCert One platform.
What you will do
- Support our US Customers on the DigiCert One platform for all certificate lifecycle products via phone and email within support cases
- Project a professional company image through phone and email interactions
- Work with our Validation teams to process Lawyer Card request
- Collaborate with Cross-functional teams to resolve issues and provide solutions