Technical Support Engineer

What makes us Qlik?

A Gartner® Magic Quadrant™ Leader for 16 years in a row, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly. Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.

The Technical Support Engineer Role

At Qlik, our support Technicians are our HEROES. That’s because our technicians do more than manage complex technical support cases they are determined, resilient, and have an unshakable positive mindset. Our team in Bangalore consists of support professionals from multiple backgrounds, who work and play closely together. We have a larger Global support team that we interact with daily, with locations in Bangalore, Barcelona, Lund, Sydney, Tokyo, China, Raleigh and North Carolina USA. We think you will love it here! We operate 24x7 which involves working during one of the below shifts determined as per business need and have a non-standard work week (Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, your weekly offs may fall on any day of the week depending on the shift rosters that are prepared on a two-month basis.

· AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time – 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) · EMEA hours – 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time · APAC hours – 5.30 AM IST onwards