Technology Operations Specialist, VP

Job Description: Job Title: Technology Operations Specialist Corporate Title: VP Location: Pune, India

Role Description You will be operating within the Production Support Services team of the TST domain, spanning SES, TAS and Trade Finance Lending within Corporate Bank Production Services. The role is focused on providing hands-on production support, troubleshooting and operational ownership for applications hosted on Google Cloud Platform (GCP), with strong emphasis on Google Kubernetes Engine (GKE), containerised workloads, PostgreSQL/Postgres-backed services and related cloud-native technologies. You will be expected to lead incident recovery, perform deep technical analysis across application, infrastructure, database and platform layers, improve observability, and drive automation to enhance service stability, resilience and operational efficiency.

• Lead technical and functional troubleshooting for production incidents, user requests and platform issues across GCP-hosted applications, including GKE, Cloud Run, Compute Engine, Cloud Storage, IAM, networking, PostgreSQL/Postgres databases and database connectivity.