US Voice Support Representative- Grade 9
- Location IN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH)
- Experience 1+ yrs
- Job type Full-time
- Posted 15 Oct 2026
- Qualification Bachelor's
You will be taken to CAR UPS Cartage Services’s own careers page to apply. Job ID R26033437.
Job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
The US Customer Service Representative will be responsible for delivering exceptional customer support through live inbound and outbound calls. This role involves assisting US-based customers with their logistics, shipping, tracking, and issue‑resolution needs. The role requires strong communication skills, the ability to manage customer interactions professionally, and prior experience handling US customers. The ideal candidate will be fluent in English and demonstrate a customer-first mindset while adhering to UPS Logistics guidelines and service standards. Key Responsibilities:
