Workday Specialist - Functional

Workday Functional Support Specialist

Role Purpose The Workday Functional Support Specialist will be part of the Digital HR (DHR) team and serve as a primary point of contact for Workday users across the organization. This role is responsible for providing functional support, troubleshooting system issues, maintaining data integrity, supporting configuration activities, developing reporting solutions, and ensuring the effective operation of Workday HCM modules. The successful candidate will collaborate closely with HR, IT, Finance, and other business stakeholders to deliver a seamless user experience and continuous system improvement.

Key Responsibilities Workday Support & Issue Resolution

• Provide day-to-day functional support for Workday users and stakeholders.
• Investigate, troubleshoot, and resolve system-related issues in a timely manner.
• Escalate complex issues appropriately and coordinate with internal teams for resolution.
• Serve as a trusted support partner for business users across Workday modules.

Data Management & Governance

• Maintain and monitor data integrity within Workday through regular audits and validations.
• Identify and resolve data discrepancies and system inconsistencies.