Account Manager, Inside Sales

Job Summary/Overview

Position: Technical Engineer

Deapartment: Order Processing

Location: Chennai. India

The Account Manager - Order Processing is responsible for managing and coordinating customer orders from order receipt through execution and delivery. The role acts as a key interface between customers, internal departments, and the German factory, ensuring technical and commercial accuracy, timely project execution, compliance with contractual requirements, and high levels of customer satisfaction.

Essential Duties and Responsibilities

• Playing a key-role between the customer and factory in Germany
• Manage and process customer orders with a focus on technical accuracy and timely execution.
• Coordinate project timelines, milestones, and deliverables in collaboration with the German team.
• Review and interpret technical documentation, drawings, and specifications.
• Ensure compliance with contractual obligations and company standards.
• Communicate effectively with internal departments (sales, offer-management. engineering,

procurement, production, accounting, controlling, logistics,) and external stakeholders.

• Monitor project progress, identify risks, and implement corrective actions.
• Support continuous improvement initiatives in order processing and project workflows.