Associate Director, Digital Product Owner

Associate Director, Digital Product Owner (Lonza – Capsugel)

Location: The preferred candidate will be based in Gurugram, India office and will be able to work in a hybrid setting.

What will you do

Lonza Capsugel is undergoing an exciting digital transformation, and our Digital Platforms & Transformation team is seeking an entrepreneurial, systems-minded Associate Director, Digital Product Owner to lead the strategy, delivery, and continuous evolution of Capsugel's global customer portal. This role serves as the business owner of the digital customer experience, translating commercial objectives and customer needs into a prioritized product roadmap and scalable technical solutions. The successful candidate will combine deep digital product management expertise with hands-on experience leading enterprise portal implementations, systems integrations, and agile delivery teams. This position requires a strong foundation in product ownership, business analysis, software development lifecycle (SDLC) management, customer experience design, and cross-functional leadership. The ideal candidate will be equally comfortable engaging executive stakeholders, defining product strategy, managing vendors, and making day-to-day delivery decisions with development teams.

Strategic Product Leadership

• Own and communicate the product vision and roadmap
• Define success metrics, KPIs, and adoption targets to ensure measurable business outcomes.