Compliance Operations Lead

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere. More about our mission and what we offer.

We’re looking for a Compliance Operations Lead focusing on driving performance of the compliance operations team who are responsible for making decisions on our higher risk customers for selected APAC entities. Based in Hyderabad, you will work with a growing team of multidisciplinary specialists (Product, Banking, Operations based in our offices in APAC, Estonia and HQ in London) to help deliver world class products and services in APAC. You’ll help manage and strengthen our control environment, by having a clear overview of our highest risk customer portfolios and how our control environment is working to effectively mitigate financial crime risk and meet regulatory obligations locally. While being an advocate of the Wise values, you will need to ensure that your team is consistently delivering high-quality customer due diligence reviews as well as meeting the operational metrics according to the organisation’s wider objectives. You will also oversee quality framework and decision quality for enhanced customer due diligence, and provide input into first line operational teams’ training and procedures. This role is based in Hyderabad, India Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency forex. Your mission is to play a key role in supporting a financial crime program that is driven by Wise’s mission for money without borders, transparency, and protecting customers. We are looking for a seasoned professional who can bring both in-depth financial crime compliance expertise and commercial foresight to our team. This role is for a natural investigator and a lead who is passionate about fighting financial crime while delivering world class customer service, and contributing to building an efficient and effective compliance operations team. Job Responsibilities