Customer Quality Coordinator
- Location India - Pune Yerwada Commerzone Campus
- Experience 3+ yrs
- Job type Full-time
- Posted 8 Oct 2026
You will be taken to Castrol India’s own careers page to apply. Job ID 4987327101.
Job description
Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.
Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.
Job description
About the team
The Customer Quality Coordinator serves as the operational and administrative backbone of Customer Quality activities, ensuring customer-related processes, documentation, and data are accurate, compliant, traceable, and audit-ready. The role supports Customer Quality Advisors by managing process execution, data integrity, and documentation, enabling effective customer engagement and decision-making. Success is measured through customer satisfaction, compliance, data quality, and timely execution.
Key tasks
Customer Quality Process Administration
- Maintain and support Customer Quality processes within OMS and related systems.
- Ensure process documentation is current, controlled, and audit-ready.
- Support KPI reporting, governance updates, and process compliance activities.