Sundaram Finance
Customer Relations
- Location SURAT, Gujarat, India (74)
- Experience 1-5 yrs
- Job type Full-time
- Posted 9 Oct 2026
- Qualification Bachelor's
You will be taken to Sundaram Finance’s own careers page to apply. Job ID Job_1005.
Job description
AM/DM – Customer Relations Experience: 1 – 5 Salary: Best in Industry Work Experience – Industry: BFSI
Primary Responsibilities
Pre‑ Disbursement Activity:
- Handling foot falls at the dealerships and dealership related activities.
- Field Investigating Activity.
- Lead generation through promotional activities conducted by SFL.
- Collection of prospective customer information.
Disbursement:
- Processing application for approval.
- Obtaining documents from customers for payment.
- Collection invoice/Insurance and other respective papers.
- Processing the loan documents for payment.
Post Disbursement:
- Confirmation of delivery of vehicle finance processed.
- Collection of registration certificate if applicable.
- Collection of insurance policy if applicable.
Recovery Management:
- Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.
Customer relations and cross selling:
- Responding to customer queries and grievances and providing timely information and redressal.
- Exploring favorable cross selling opportunities with the customers.
Education – Category: Graduate
Education – Degree: Any Graduate (Preferably with a Commerce Background)