Customer Service Manager
- Location Sarwar, Rajasthan, India (2228)
- Experience 7+ yrs
- Job type Full-time
- Posted 7 Oct 2026
- Qualification Master's / Bachelor's
You will be taken to AU Small Finance Bank’s own careers page to apply. Job ID Job50080.
Job description
Group Company: AU Small Finance Bank Limited
Designation: Customer Service Manager
Office Location
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred #*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
Job Brief:- AU Small Finance Bank Limited is seeking a seasoned professional to lead and enhance our customer service operations within the Operations and Services department. This role demands a strategic leader with extensive experience in financial services customer management, responsible for driving customer satisfaction, operational efficiency, and team performance. The ideal candidate will oversee the development and implementation of customer service policies, manage escalations, and collaborate cross-functionally to ensure seamless service delivery aligned with the bank's commitment to excellence and regulatory compliance. Responsibilities:-