You will be taken to JLL’s own careers page to apply. Job ID REQ539057.
Job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: Job Overview: The Senior Facility Executive for Soft Services is responsible for overseeing and managing all non-technical facility services across multiple sites or a large complex facility. This role focuses on ensuring the delivery of high-quality soft services that contribute to a comfortable, safe, and productive work environment for all occupants. Key Responsibilities: Strategic Planning and Leadership:
Develop and implement strategic plans for soft services management
Set performance standards and key performance indicators (KPIs) for soft services
Lead and mentor a team of facility managers and service providers
Collaborate with other departments to align soft services with overall organizational goals
Service Management:
Oversee the delivery of soft services, including but not limited to: • Cleaning and janitorial services • Security and reception • Mail and courier services • Food services and catering • Landscaping and grounds maintenance • Waste management and recycling • Space management and move services
Ensure compliance with health, safety, and environmental regulations
Implement and maintain quality control systems for all soft services
Vendor Management:
Select, negotiate, and manage contracts with external service providers
Develop and maintain strong relationships with key vendors
Regularly evaluate vendor performance and implement improvement plans as needed
Budget and Financial Management:
Prepare and manage annual budgets for soft services
Analyze costs and implement cost-saving measures without compromising service quality
Review and approve invoices from service providers
Continuous Improvement:
Stay informed about industry trends and best practices in facility management
Implement new technologies and processes to improve service delivery and efficiency
Conduct regular service audits and implement corrective actions
Stakeholder Management:
Act as the primary point of contact for facility-related issues and inquiries
Maintain effective communication with building occupants, senior management, and other stakeholders
Conduct regular satisfaction surveys and address feedback
Sustainability and Corporate Social Responsibility:
Develop and implement sustainable practices in soft services delivery
Ensure compliance with corporate social responsibility initiatives
Emergency Response and Business Continuity:
Develop and maintain emergency response plans for soft services
Ensure business continuity in the event of service disruptions
Qualifications
Bachelor's degree in Facility Management, Hotel Management, Business Administration, or related field
7+ years of experience in facility management, with at least 3 years in a similar role
Strong knowledge of facility management software and technologies
Excellent leadership, communication, and problem-solving skills
Proven track record in managing large-scale facility operations and budgets
Experience with contract and vendor management
Understanding of relevant health, safety, and environmental regulations
Sound like you? To apply you need to have:
Core facilities management skills If you’re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.
Outstanding team prowess Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will come in handy for this role.
What we can do for you
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location
On-site –Bengaluru, KA Scheduled Weekly Hours:
48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
