GMS-Staff-Entra ID

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Global Managed Service – Identity and access Management – Staff

As a Entra Identity Operations Support Analyst, you will contribute to the operational excellence of the identity infrastructure using Microsoft Entra. Your role will focus on supporting the maintenance, monitoring, and troubleshooting of IAM services to ensure secure and efficient access to organizational resources.

Key Requirements / Responsibilities:

• Oversee the day-to-day operations of Microsoft Entra identity services, ensuring high availability, performance, and security.

• Manage incident response and resolution related to IAM issues, minimizing impact on business operations.

• Troubleshoot and resolve SSO & MFA related issues in a timely manner

• Monitor the performance of SSO & MFA systems

• Provide technical support and guidance to users regarding SSO processes

• Document SSO configurations, procedures, and changes

• Assist in the daily operational tasks of managing Microsoft Entra identity services to maintain system health and performance.