NTT DATA
IT Services & IT-BPM
Helpdesk Senior Associate - ITIL
- Location Bangalore, IN-KA, India
- Experience ~5-10 yrs
- Job type Full-time
- Posted 7 Oct 2026
You will be taken to NTT DATA’s own careers page to apply. Job ID 390017.
Job description
We are seeking a Helpdesk Senior Associate - ITIL to provide exceptional IT Service Desk support and guidance to end-users. You will record and escalate support issues, assist with IT onboarding, and collaborate with internal teams. Ideal candidates possess strong troubleshooting skills and experience with IT software and hardware.
Required skills
it service desk support, troubleshooting, customer service, windows 10, macos, ios, android, google suite, microsoft environment, it onboarding, system testing, process improvement, stakeholder engagement, teamwork, bug finding, it business tools