Mixologist

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

• Responsible for preparing and serving beverages in the assigned area according to standard recipes and with excellent quality.
• Ensure to complete daily beverage inventory journal, bar opening and closing stock and initiate requisitions to the Team Leader in accordance to the established par stock.
• Check for guest satisfaction and attend to guest’s request or inquiries regarding beverage and services.
• Set up bar equipment and prepare mise-en-place in accordance with bar policy.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Respond to customer queries by resolving issues in a timely and efficient manner, to ensure customer satisfaction.
• Ensure to attend to guest complaints, requests or inquiries regarding the beverages and services.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel-Ibis Bangalore Techpark to ensure maximum cooperation, productivity, and guest service.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Assist the Banquet Manager/Team Leader to prepare and submit in the required format all information necessary for budgeting timeously and accurately.