Operations Analyst Exception Processing
- Location Bengaluru, IN
- Experience ~1-4 yrs
- Job type Full-time
- Posted 9 Oct 2026
You will be taken to ANZ India’s own careers page to apply. Job ID 1368638966.
Job description
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the Role
As an Operations Analyst Exception Processing You will be responsible for ensuring the accurate and timely processing of operational requests across retail and commercial banking products and services, including reconciliations and journal entries. The role supports query resolution, handles exceptions and discrepancies through root cause analysis, and ensures all activities are completed within SLA. It also contributes to process documentation, continuous improvement initiatives, knowledge sharing across the team, and maintaining high levels of customer service for internal and external stakeholders.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent Role Location: Bengalore Work Hours: Early Morning Shift (4am onwards)
What will your day look like?
As an Operations Analyst Exception Processing You will be responsible for
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- Provide a high level of customer service to the internal and external customers