Operations Executive - Ovali (Bhiwand

JOB TITLE: Operations Executive Career Function: Operations Job Family / Sub-Family: Operations – Service Centre Operations Location: Ovali (Bhiwandi) RCS Grade: N Reporting To: Service Centre In-charge Travel Required: 25% ☐ 50% ☐ 75% ☐

Job Title Inbound Shift In-charge

Function Operations

Reports To Operations Manager

Location Service Centre

Travel Required 25% ☐ 50% ☐ 75% ☐

Position Overview The Inbound Shift In-charge is responsible for leading all inbound operations within the assigned Service Centre, ensuring timely receipt, unloading, scanning, sorting, reconciliation and processing of shipments while meeting Blue Dart's service commitments and operational standards. The role provides frontline leadership to Ops Staff, Senior Ops Staff, Territory Service Representatives (TSRs) and Senior Territory Service Representatives (Senior TSRs) deployed during the shift, ensuring optimum manpower utilization, operational discipline, shipment accuracy, productivity, safety and compliance. The incumbent plays a key role in ensuring smooth shift operations, maintaining operational governance and supporting seamless connectivity across Blue Dart's network.

Job Purpose To lead and manage inbound shift operations by ensuring timely and accurate receipt, processing and reconciliation of shipments, while driving operational productivity, service quality, workforce effectiveness, safety, compliance and adherence to Blue Dart's Standard Operating Procedures.

Key Roles & Responsibilities Inbound Operations Management

• Lead and supervise all inbound operational activities during the assigned shift.