SD Functional Consultant

Your Role

The Functional Consultant acts as a key advisor to the Business on ERP system processes and solutions. They translate Business needs into detailed requirements and technology-enabled use cases. They develop a deep understanding of the opportunities, risks, and issues facing the Business, and advise on how technology solutions can be used to achieve / resolve them.

Main Responsibilities

• Supports the Product Owner to realise the Product strategy by eliciting and managing detailed Business requirements (e.g., features, user stories) and designing technology-enabled Business use cases.

• Documents as-is and to-be system processes, identifying areas for overall system process improvement.

• Collaborates with Product Owner, Solution Architect, and Business stakeholders to conduct paper-based design activities, capturing high-level system flows and possible technology solutions.

• Supports technical delivery activities by advising Developers, etc. on expected system behavior, informed by clear Business requirements.

• Configures ERP components and modules to realise detailed functional requirements.

• Performs functional testing on delivered solutions, ensuring it fulfils detailed business requirements.

• Develops Product user guides and training materials, delivering training to end users / support teams to enable Product adoption and maintenance.