Site Reliability Engineering Lead

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

• Leadership & Strategy
• Define and implement SRE best practices across the organization.
• Proven expertise in production support, engineering, disaster recovery (DCR), automation, and cloud operations
• Mentor and guide a team of SREs, fostering growth
• Collaborate with senior stakeholders to align reliability goals with business objectives.

• Reliability & Performance
• Establish SLIs, SLOs, and SLAs for critical services and ensure adherence.
• Drive initiatives to improve system and reduce operational toil.
• Excellent in designing systems that detect and remediate issues without manual intervention – Self Healing systems, Runbook automation
• Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance

• Incident Management
• Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems.
• Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence.