Soft Service Executive

Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

Objective

To Manage the Soft Services, horticulture, security and ensure Clean, Hygienic and safe environment in the building

Accountabilities · Carry out all activities and functions as per SOPs · Oversight and management of Building Upkeep Services Unit primarily of common areas of the building · Management of vendor personnel for assigned units · Manage training that includes assessing training needs of staff, and developing and coordinating programs to meet unit needs · Develop Work Plans and implement the same · Plans, schedules, inspect work, and assigns work to subordinate supervisors and/or teams · May supervise shift workers and inspect for completion · Applies knowledge of administration of program, resources, and staff · Demonstrated ability to manage others and to communicate effectively · Develops, interprets, and applies policies · Reviews programs/ processes for effectiveness · Brief all staff regarding their duties, designated areas and special instructions if any · Prepare and implement various checklists, at the frequency instructed in the suggested formats · De-brief all supervised staff at the end of each shift · Monitor that the staff is cleaning in the required manner in order to ensure that the surfaces are maintained in the best possible way and to enhance their longevity · Ensure discipline, proper attire and etiquette in the staff · Ensure maximum efficiency in Housekeeping Services