Soft Services Executive

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: Soft Services Executive Job Summary The Soft Services Executive is responsible for managing and overseeing all soft service operations within the facility, ensuring a safe, hygienic, efficient, and employee-centric workplace environment. The role includes end-to-end management of housekeeping, pantry and cafeteria services, pest control, indoor plants, hospitality services, employee events, hotel bookings, vendor management, and workplace experience initiatives. The incumbent will act as a key point of contact for employee concerns related to facility services and ensure timely resolution through effective stakeholder and vendor coordination. Key Responsibilities Soft Services Operations

• Manage end-to-end soft service operations for the workplace.
• Ensure high standards of cleanliness, hygiene, and workplace appearance across all areas.
• Conduct regular inspections, audits, and service quality reviews.
• Monitor vendor performance and compliance with SLAs.