Technical Implementation Engineer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Technical Implementation Engineer — Customer Solutions & Integrations

Role summary: Sits between Technical Implementation and Engineering — owns technical onboarding, data ingestion, and custom integration work for customers on the platform (ETM/VMDR context), with enough coding and AI-tooling fluency to automate repetitive implementation work rather than doing it manually each time.

Note - Relocation to Pune is required for this role, Role may involve Night shifts. We work 3 days from Office in a week.

• Core Responsibilities
• Data ingestion & onboarding: Build and validate CSV/bulk data ingestion pipelines into ETM (asset data, business context, criticality tags, third-party vulnerability feeds)
• API-based integrations: Build custom solutions using Qualys APIs and third-party APIs (ServiceNow, Jira, Tenable, Rapid7, Defender, SIEM/SOAR platforms, ticketing systems)
• Customer-facing technical work: Join customer calls to scope integration requirements, troubleshoot live issues, and walk technical stakeholders (network/security/IT teams) through implementation steps
• Automation of implementation work itself: Use AI agents/scripting to templatize and speed up recurring implementation tasks (data mapping, connector setup, validation checks) rather than repeating manual work per customer
• Documentation & handoff: Produce clean runbooks/config docs so Support and the customer's own team can maintain the integration post-go-live