Technical Trainer

Role: Technical Trainer Location: Bhubhaneshwar Reporting to: Training Manager Team name: Talent development About the Team and the Role: The Talent development team at Ather is responsible for upskilling dealer staff and ensuring technical proficiency across the service network. This role is for a Technical Trainer who will conduct technical training for new hires, manage refresher courses for new product launches, and support the creation of service manuals and diagnostic content. Responsibilities

• Conduct technical new hire training, refresher sessions, and update training for dealers on new product launches.

• Maintain training spaces, vehicles, tools, and equipment to ensure an optimal learning environment.

• Support the creation of training content, including photoshoots, videos, and service manual improvisations.

• Evaluate the technical abilities of dealer staff and identify opportunities for upskilling.

• Participate in man-hour improvisation processes and develop tools to reduce service costs and time.

• Support Design for Service (DFS) activities by providing hands-on feedback on proto-parts or vehicles.

• Provide field support for complex technical issues that cannot be resolved at the dealership level.

• Drive the adoption of the Learning Management System (LMS) and provide technical support to the field team.

Experience and Qualifications